Rush Order
Rush Order
Looking for lightning-fast service? Our rush order option is here to save the day!
Please note that the rush order fee is an additional charge. The prices of your selected items and shipping costs will remain unchanged.
At JLL, we usually process orders on a 'first in, first out' basis. We totally get it – sometimes, unexpected projects pop up and need immediate attention. If it's doable, our fantastic JLL team might be able to help you out with your urgent request for an additional fee.
Our rush service is all about speed. When you choose this option, we'll guarantee a next-day dispatch, provided your order doesn't exceed six items. Orders with more than six items could be delayed by up to 24 hours, but don't worry; we'll keep you in the loop if there are any hiccups.
Sounds great, right? Well, here's the thing – to make this happen, we might need to shuffle some other orders around and put in some extra hours.
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For guaranteed same-day dispatch, make sure to place your rush order by 8 am (AWST).
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For guaranteed next-day dispatch, make sure to place your rush order by 10 am (AWST).
While we can promise dispatch times, we don't have control over shipping times. Just so you know, we're sending your goodies from Perth, Western Australia.
If you opt for express shipping, you can usually expect your treasures to arrive in approximately 2 to 4 business days.
Care Instructions
Care Instructions
Cookie Cutters and Embossers:
- ONLY hand wash cookie cutters and embossers with soap and warm water.
- Scrub with a small brush as required.
- Do not soak in water for long periods.
- Cookie cutters are not dishwasher safe.
- Store in a cool dry place with nothing heavier than other light cookie cutters on top.
- Cookie cutters made with 3D printed plastic have a low melting point and should be kept away from heat sources, such as direct sunlight, hot foods, stove tops, inside ovens, on hot pans, etc.
- Contact with heat and/or pressure may cause cutters to warp or melt.
Stencils:
- Stencils are washable and reusable.
- Gently wash in warm soapy water and lay flat to dry.
- Do not put in dishwasher.
Moulds:
- Gently wash with warm soapy water.
- Our silicone moulds are BPA-free, and non-toxic.
- Moulds can withstand temperatures from -40°C to 230°C.
- Our silicone moulds are soft, flexible and non-stick.
Shipping & Returns
Shipping & Returns
Processing Time for Orders
Made-to-Order Items: Please be aware that the majority of items are made to order. Our standard processing time is 3 to 5 business days. However, during busy periods, it may be extended. If you have an urgent order, please contact us beforehand to ensure timely delivery.
Shipping within Australia
Standard Shipping: We offer nationwide shipping using Australia Post Standard service. The estimated delivery time is approximately 8+ business days, excluding our processing time. Once your item is dispatched, we will provide you with a tracking number for your convenience. Please keep tabs on your email - including your junk mail/spam folders.
Express Shipping Option
Need It Faster?: For quicker delivery, we offer Express Post via Australia Post. This service aims for a delivery time of 2 - 4 business days, not including our processing time. The cost for Express Post is calculated based on your address and the weight of the package, in line with Australia Post's current rates. A tracking number will be provided once your item is on its way.
Rush Orders: If your order is particularly time-sensitive, please contact us to discuss a rush order. Additional fees will apply.
International Shipping
Global Delivery: We proudly ship to many international destinations via Australia Post. Delivery times can vary significantly, and shipping may take 30+ days from the payment clearance and after your order has been processed.
Postage Calculation: International postage costs are calculated at checkout. You can use our postage calculator after adding items to your cart to estimate your shipping cost.
Unavailable Countries: If your country is not available in our postage calculator, please email us at info@justlittleluxuries.com.au with your order details. We will provide you with a personalized postage quote.